1.1 Click on the CREATE NEW CLIENT (grey button) and create a client profile:
Ms. Angie Marie Doe
10 Main Street
Baltimore, MD 12345
410-123-4567
Birthdate: 04/06/1979
(Use an email address that you can receive messages for your test client)
1.2 Click on PROFILE, then WEB INFO, and copy/paste the URL under CLIENT REGISTRATION LINK into a new browser tab and create a client profile:
Mr. Johnathan Carl Doe, Jr.
John (Nickname)
10 Main Street
Baltimore, MD 12345
410-123-4567
Birthdate: 12/15/1975
(Use an email address that you can receive messages for your test client)
2.1 Log into your InteleTravel Backoffice and REGISTER THE BOOKING
SUBMIT
SUBMIT
NEXT
CONFIRM AND REGISTER THIS BOOKING
2.2 REGISTER ANOTHER BOOKING FOR THE SAME TRIP WITH THE FOLLOWING INFORMATION:
SUBMIT
SUBMIT
CONFIRM AND REGISTER THIS BOOKING
QUIT (blue button)
3.1 Search and select client: ANGIE DOE
3.2 Click BOOKINGS button (red button)
3.3 Click on IMPORT BOOKING button (red button)
3.4 Enter Confirmation Number: TRAINING1234CRUISE1 and click ENTER
3.5 Enter as NEW BOOKING
UPDATE TRIP DETAILS:
4.1 Click on EDIT ACTION (grey button) to edit trip details
4.2 Click the check box PASSPORT NEEDED
4.3 Select Destination: Caribbean Other
4.4 Update Sub Destination: St Maarten, St Thomas, Bahamas
SAVE
UPDATE RESERVATION DETAILS:
Click on the "X" to expand the trip we just imported
4.5 Click on the "+RESERVATIONS" to expand to display the reservation details
4.6 Click on IMPORT BOOKING button (red button)
4.7 Click on EDIT ACTION (grey button) to edit reservation details
4.8 Update SUPPLIER information
4.9 Update EXPECTED COMMISSION information
4.10 Complete ADDITIONAL FIELDS information
- Cruise Ship: Icon of the Seas
- Deck/cabin: 14182
- Cabin Category: D2
- Cabin Type: Balcony
- Dining Assignment: Early
- Dining Confirmation: Confirmed
- Ports of Call: St Maarten, St Thomas, Bahams
SAVE
Now let's import the flight booking:
4.11 Click on IMPORT BOOKING button (red button)
4.12 Enter Confirmation Number: TRAINING1234FLIGHT1 and click ENTER
4.13 Enter as EXISTING BOOKING
5.1 Search and add JOHNATHAN DOE (US Citizen)
6.1. Click on PROFILE, then WEB INFO, and copy/paste the URL under QUOTE REQUEST into a new browser tab and create a client quote request:
CLIENT TRAVEL QUOTE REQUEST REQUIREMENTS:
Existing Client: Mr. Johnathan Carl Doe, Jr.
10 Main Street
Baltimore, MD 12345
410-123-4567
(Use an email address that you can receive messages for your test client)
Destination: Caribbean Cruise
Occupancy: 2-Adults (no children)
Departure Date: 10/12/2024
Return Date: 10/20/2024
Travel between these dates
First time cruising
Would like a Balcony cabin
Cruise only from Baltimore, no flight
I will be celebrating my birthday on 10/15/2024
Budget: $3,500 Per Person
Click on QUOTE/PROPOSAL and create using the the cruise itineraries from your research in previous Exercise.
OPTION 1:
Use the search content from your InteleTravel cruise engine or the cruise supplier to provide trip details.
Royal Caribbean's eQuote:
A Royal Caribbean® adventure is more island hopping than deck-chair lounging. It's temple trekking in Mexico and backstreet roaming in Barbados. It’s mid-ocean molecular gastronomy and zip-lining at sea. It’s next-level onboard activities, entertainment and accommodations. We offer guests more than 256 dream destinations in 64 countries on six continents. You can unlock the unique history, art, landscape and culture of each destination with extraordinary adventures. Come Seek the Royal Caribbean.
SPACIOUS OCEAN VIEW STATEROOM WITH BALCONY
Size approx: 195 sq. ft. Balcony: 35 sq. ft. Immerse yourself in a gorgeous view for a memorable vacation. Two twin beds that convert to a Royal King bed. One double sofa bed in staterooms with up to 4 and 5 guests. One Pullman bed in staterooms with up to 5 guests. One bathroom. Some staterooms have obstructed view, please check for square shape key legend on cabin number.
Decks: Deck 7 | Category 3B
A Royal Caribbean® adventure is more island hopping than deck-chair lounging. Click Here For More Trip Ship and Ports of Call Details.
As a valued client, we want to do everything possible to make your trip enjoyable and worry free. Emergencies and unforeseen issues can occur when you least expect it. We highly recommend that you protect your vacation with a travel insurance policy. The cruise lines, airlines, hotels, and tour operators all charge high penalties for cancellation, ranging from the full deposit to no refund at all.
Without travel insurance, you’re on your own in a medical emergency because health policies will not cover you when you are outside of the United States. Most hospitals overseas will not accept your domestic health insurance card. They want your credit card instead because they expect payment up front before you receive care. When you have travel insurance, all you must do is call the travel insurance 24-hour assistance hotline. And finally, because loss bags, delayed and canceled flights are more common today than ever before -- TRAVEL INSURANCE PROVIDES PEACE OF MIND!!
For this reason, we require that all clients complete, sign and submit our Travel Insurance (Request and Waiver) Form indicating that you have been offered travel insurance, and should you choose not to purchase travel insurance you accept all responsibility.
DESCRIPTION PER PERSON TOTAL COST
Royal Caribbean | Vision of the Seas | Oct 12-17, 2024 1528.00 3056.00
Taxes and Fees 172.57 245.14
Gratuities 90.00 180.00
TOTAL 1790.57 3481.14
OPTIONAL TRAVEL INSURANCE PLAN 150.00 300.00
GRAND TOTAL 1940.00 3781.14
* Pricing includes all taxes and fees
* Pricing is based on double occupancy
To secure your exclusive travel arrangements, a non-refundable deposit is required:
Cruise Option 1 with Optional Insurance: $800.00 PER PERSON
Cruise Option 1 without Optional Insurance: $500.00 PER PERSON
Final payment on the balance is due by the FINAL PAYMENT DUE DATE: JUNE 23, 2024
Experience the joy of immediate travel planning without the upfront financial strain with our flexible financing options. Our 'Buy Now, Pay Later' program empowers you to embark on your dream journey to the Maldives by covering the entire trip cost upfront, while providing the convenience of paying back in manageable, bite-sized installments over time. The best part? No hidden fees – no late fees, no pre-payment penalties. It's a stress-free way to turn your travel dreams into reality, allowing you to focus on creating lasting memories in the breathtaking landscapes of the Maldives. Request more information to take advantage of this option.
Click on QUOTE/PROPOSAL and create using the the cruise itineraries from your research in previous exercise.
OPTION 2:
Use the search content from your InteleTravel cruise engine or the cruise supplier to provide trip details.
Carnival Pride charms, alright — it's a treat for your eyes, your taste buds... and of course, your fun buds. Invite them all to come enjoy the vacation that this ship is proud to offer.
Carnival Pride invites you to dine refined, from the zen-like simplicity of Bonsai Sushi™ to the art deco ocean liner inspiration of the Normandie Restaurant, to the American-Traditional style of Fahrenheit 555 Steakhouse. And of course there's real, delectable substance under all that style. But for something a little more casual, loosen your tie... or maybe just throw it away and grab a main course...
EXTENDED BALCONY
Extended Balcony staterooms feature a larger balcony with more outdoor lounge-around room, more open-air kick-back space… and back inside the room itself, all the comfort you expect with a great view and plenty of sunlight.
Every room includes:
Decks: Veranda Deck | Category 8J
As a valued client, we want to do everything possible to make your trip enjoyable and worry free. Emergencies and unforeseen issues can occur when you least expect it. We highly recommend that you protect your vacation with a travel insurance policy. The cruise lines, airlines, hotels, and tour operators all charge high penalties for cancellation, ranging from the full deposit to no refund at all.
Without travel insurance, you’re on your own in a medical emergency because health policies will not cover you when you are outside of the United States. Most hospitals overseas will not accept your domestic health insurance card. They want your credit card instead because they expect payment up front before you receive care. When you have travel insurance, all you must do is call the travel insurance 24-hour assistance hotline. And finally, because loss bags, delayed and canceled flights are more common today than ever before -- TRAVEL INSURANCE PROVIDES PEACE OF MIND!!
For this reason, we require that all clients complete, sign and submit our Travel Insurance (Request and Waiver) Form indicating that you have been offered travel insurance, and should you choose not to purchase travel insurance you accept all responsibility.
DESCRIPTION PER PERSON TOTAL COST
Option 2 - Carnival Cruise Line | Carnival Pride | Oct 13-20, 2024 1124.00 2248.00
Taxes and Fees 180.47 360.94
Gratuities 112.00 224.00
TOTAL 1416.47 2,832.94
OPTIONAL TRAVEL INSURANCE PLAN 150.00 300.00
GRAND TOTAL 1566.47 3132.94
* Pricing includes all taxes and fees
* Pricing is based on double occupancy
* Gratuities can be added at the time of booking or anytime up to the sail date. Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival.com. If guests have not pre-paid their gratuities, the recommended, per person, amount will be posted to their Sail & Sign account on the second to last day of the cruise.
To secure your exclusive travel arrangements, a non-refundable deposit is required:
Cruise Option 1 with Optional Insurance: $550.00 PER PERSON
Cruise Option 1 without Optional Insurance: $250.00 PER PERSON
Final payment on the balance is due by the FINAL PAYMENT DUE DATE: JUNE 23, 2024
Experience the joy of immediate travel planning without the upfront financial strain with our flexible financing options. Our 'Buy Now, Pay Later' program empowers you to embark on your dream journey to the Maldives by covering the entire trip cost upfront, while providing the convenience of paying back in manageable, bite-sized installments over time. The best part? No hidden fees – no late fees, no pre-payment penalties. It's a stress-free way to turn your travel dreams into reality, allowing you to focus on creating lasting memories in the breathtaking landscapes of the Maldives. Request more information to take advantage of this option.
SAMPLE - Quick Quote Option Script w/PDF Attachment Click Here.
ADDING TERMS AND CONDITIONS TO YOUR QUOTE
Creating a comprehensive and clear set of terms and conditions is crucial for any travel agent to protect both the agent and the client and establish a transparent understanding of the services being provided. Here are some key terms and conditions to consider including in your travel quotes:
TERMS AND CONDITIONS (T&Cs)
By accepting this quote, you acknowledge and agree to these terms and conditions.
FINAL NOTES . . .These terms aim to convey the dynamic nature of travel pricing and availability, encouraging clients to take timely actions to secure their bookings while highlighting the potential impact of external factors on pricing.
The suggestions described in this post does not represent legal advice. We encourage you to consult a travel attorney for guidance on legal forms, waivers, and contracts.
NOTE: The guidance provided in this post is for quotes NOT the final booking confirmation documents. Booking confirmations should always include the suppliers T&Cs and cancellation/refund policy. Click Here.
CREATE NEW GROUP:
Group Name: Group Journey Aboard the Icon of the Seas
Group Type: Group w/Inventory
President/Group Leader: Tom Joyner
Website: https://fantasticvoyage.blackamericaweb.com/
Phone: 214-123-4567
Street Address: 1234 Noel Road
City: Dallas
State/Province: TX
Zipcode: 75240
Country: US
Email: voyage@gmail.com
Contact Person: Tom Joyner
Supplier: Royal Caribbean International
Destination: Eastern Caribbean Cruise
Domestic/International: International
Confirmation #: 99123499
Amenity Points:
# Rooms Reserved: 20
Comments:
Ship/Hotel Name: Icon of the Seas
Ports of Call: St Maarten, St Thomas, CocoaCay Bahamas
Minimum Documentation Required: Passport Needed
Interested in Airfare:
Depart Date: Jan 11, 2025
Return Date: Jan 18, 2025
Commission Referral:
Final Due Date: September 20, 2024
Book Now Button Needed? Check box
Return Webage: [ENTER YOUR INTELETRAVEL BOOKING ENGINE]
Cancellation Policy:
Cancellation Schedule Cancellation Amount Date
Prior to Final Payment Due Date No Charge (except for Non-Refundable Deposit amounts)
89 to 75 Days Prior to Sailing 25 % per Guest 14 OCT 2024
74 to 61 Days Prior to Sailing 50 % per Guest 29 OCT 2024
60 to 31 Days Prior to Sailing 75 % per Guest 12 NOV 2024
30 to 0 Days Prior to Sailing 100 % per Guest 12 DEC 2024
SETUP GROUP INVENTORY #1:
Room/Cabin Category Title: D2 - Ocean View Balcony
Room/Cabin Description: Soak in the scenes of sea and shore from the comfort of your own Ocean View room. For extra spectacular sights, floor-to-ceiling glass windows in Panoramic Ocean View rooms deliver endless blue no matter where you're standing.
Single Rate:
Double Rate: $2066.50 plus taxes 196.75 = 2,263.25 per person
Supplier Insurance:
Initial Deposit Amount (Per Person): 100.00
Quantity Held: 10
Commission: 640.00
Upload Image
SAVE
SETUP GROUP INVENTORY #2:
Room/Cabin Category Title: N4 - Ocean View
Room/Cabin Description: Soak in the scenes of sea and shore from the comfort of your own Ocean View room. For extra spectacular sights, floor-to-ceiling glass windows in Panoramic Ocean View rooms deliver endless blue no matter where you're standing.
Single Rate:
Double Rate: $2004.00 plus taxes 196.75 = 2,200.75 per person
Supplier Insurance:
Initial Deposit Amount: 100.00
Quantity Held: 5
Commission: 520.00
SAVE
SETUP GROUP INVENTORY #3:
Room/Cabin Category Title: R4 - Spacious Interior
Room/Cabin Description: Soak in the scenes of sea and shore from the comfort of your own Ocean View room. For extra spectacular sights, floor-to-ceiling glass windows in Panoramic Ocean View rooms deliver endless blue no matter where you're standing.
Single Rate:
Double Rate: $218.50 plus taxes 196.75 = 2,180.25 per person
Supplier Insurance:
Initial Deposit Amount: 100.00
Quantity Held: 5
Commission: 480.00
SAVE
SETUP PAYMENT SCHEDULE:
Payment Type: Deposit
Payment Date: 07/13/2024
Payment Amount: 250.00
SAVE
Payment Type: Final
Payment Date: 09/20/2024
Payment Amount:
SAVE
So, you're excited and ready to book a trip on the biggest ship to ever set sail. First things first: What is included on a cruise vacation on Icon of the Seas?? There are so many wow-worthy things to do on Icon of the Seas from dining to entertainment, many of which are included in your cruise fare. Take your best-ever vacation and crank it up — way up. That’s what you’ll find on Icon of the SeasSM, a first-of-its-kind Royal Caribbean® adventure for the whole family. On the new Icon of the SeasSM, where you stay is just as thrilling as how you play. From expansive balconies that invite the sea breeze to our most over-the-top family accommodations — our range of spacious rooms is designed with family comfort in mind. Use the arrows to explore more.
Choose a different pool for every day of the week, including Royal Bay — the largest pool at sea. Next-level views are never far away, with an array of infinity edges to keep you connected to the ocean. Have the time of your life — several times a day. Whether you want to plunge in, float or cannonball, you can recharge with an all-you-can-swim buffet of seven unique pools to satisfy any mood you’re in. When the sun goes down, your night onboard lights up with possibilities. With over 15 buzzing spots and live music venues, every night onboard overflows with ways to raise the bar on spirit-sipping and showstopping.
A Royal Caribbean® adventure is more island hopping than deck-chair lounging. It's temple trekking in Mexico and backstreet roaming in Barbados. It’s mid-ocean molecular gastronomy and zip-lining at sea. It’s next-level onboard activities, entertainment and accommodations. We offer guests more than 256 dream destinations in 64 countries on six continents. You can unlock the unique history, art, landscape and culture of each destination with extraordinary adventures. Come Seek the Royal Caribbean.
A Royal Caribbean® adventure is more island hopping than deck-chair lounging. Make the most of every moment onboard. Dial up the daring. Unwind like never before. Bond over new bites and toast to next-level nightlife. And catch showstopping spectaculars that will leave you in awe. This is your week to enjoy everything you’ve ever loved about every vacation — all rolled into one. Chill Island will have ocean views galore from the three-deck pool area. Icon of the Seas will have Swim & Tonic, the first swim-up bar at sea. You'll also find the largest pool at sea at Royal Bay Pool.
ROYAL PROMENADE
As you walk onto the ship, you'll be greeted by The Pearl, which is a new space that Royal Caribbean will reveal more details about later. There will be one major change to the Royal Promenade most guests will notice: there's windows! When you walk onto the ship, you'll actually walk through The Pearl.
LARGEST WATERPARK AT SEA
Brace yourself for Category 6, the largest waterpark at sea with six record-breaking slides. Like the Frightening Bolt, the tallest waterslide to sail. And the Pressure Drop, the first open freefall waterslide on a cruise.
AQUA DOME
Instead of a Solarium at the front of the ship, Icon of the Seas will have an AquaDome area. At its heart, this area is home to the indoor AquaTheater from the Oasis Class ships, and put it into this multipurpose space with huge floor-to-ceiling windows, offering 220-degree views. The shows here will feature aerialists, acrobatics, high dives, and the tallest waterfall at sea (55 feet tall).
THE HIDEAWAY
Another brand new neighborhood is The Hideaway, which is Royal Caribbean's version of a beach club. Think Las Vegas pool party, you'll find the first suspended infinity pool at sea. Then there's a multilevel terrace, whirlpools, a variety of seating and dedicated bar. The Hideaway Pool hours of Operation: 9:00 a.m. – 10:00 p.m.
THRILL ISLAND
X marks the spot for adventure. Face the wrath of Category 6, the largest waterpark at sea with six record-breaking slides. Conquer the Crown’s Edge, a test of bravery like nothing you’ve ever dared. Plus, returning favorites like the FlowRider®
CROWNS EDGE
Step onto the Crown’s Edge, a fear-inducing challenge that’s part skywalk, part obstacle course, part thrill ride and an all-out test of your courage. At any moment, the floor beneath your feet could collapse and leave you dangling over the ocean.
SURFSIDE
Make the most of every minute together at Surfside, a stay-all-day family neighborhood with a Splashaway Bay? aquapark, the Water’s Edge pool for grownups, a beach-themed carousel, an arcade, Playscape?, and five places to fuel up or grab a treat.
WATERPARK
Brace yourself for six record-breaking slides at Category 6, the largest waterpark at sea. Let your adrenaline surge on a solo plunge, race a fellow daredevil or gather your crew for family raft waterslides that are anything but tame.
POOL HOP NONSTOP
Choose a different pool for every day of the week, including Royal Bay — the largest pool at sea. Next-level views are never far away, with anarray of infinity edges to keep you connected to the ocean.
CLOUD 17"
Reach for the sky at Cloud 17?. Tucked away on the top deck, this adults-only oasis achieves a new stratosphere of chic with a secluded pool, cantilevered whirlpool, and private access to The Lime and Coconut® bar.
HIDEAWAY POOL
Floating in mid-air eight stories up, the Hideaway Pool is like nothing you’ve ever seen —or swam —before. Designed with disappearing edges for seamless sunsets, it's buzzing with beach club beats high in the sky.
CHILL ISLAND
Head to Chill Island, an oasis with the biggest pool to set sail. Dive in and order up at the first swim-up bar in the fleet, Swim & Tonic?. Or hit The Lime and Coconut® with our first-ever frozen cocktail bar.
PIER 7"
Pop over to Pier 7 any time of day for beachside bites with a laid-back vibe for everyone in your crew — from mango shrimp tostadas to surf ‘n’ turf tacos and more.
As a valued client, we want to do everything possible to make your trip enjoyable and worry free. Emergencies and unforeseen issues can occur when you least expect it. We highly recommend that you protect your vacation with a travel insurance policy. The cruise lines, airlines, hotels, and tour operators all charge high penalties for cancellation, ranging from the full deposit to no refund at all.
Without travel insurance, you’re on your own in a medical emergency because health policies will not cover you when you are outside of the United States. Most hospitals overseas will not accept your domestic health insurance card. They want your credit card instead because they expect payment up front before you receive care. When you have travel insurance, all you must do is call the travel insurance 24-hour assistance hotline. And finally, because loss bags, delayed and canceled flights are more common today than ever before -- TRAVEL INSURANCE PROVIDES PEACE OF MIND!!
For this reason, we require that all clients complete, sign and submit our Travel Insurance (Request and Waiver) Form indicating that you have been offered travel insurance, and should you choose not to purchase travel insurance you accept all responsibility.
Experience the joy of immediate travel planning without the upfront financial strain with our flexible financing options. Our 'Buy Now, Pay Later' program empowers you to embark on your dream journey to the Maldives by covering the entire trip cost upfront, while providing the convenience of paying back in manageable, bite-sized installments over time. The best part? No hidden fees – no late fees, no pre-payment penalties. It's a stress-free way to turn your travel dreams into reality, allowing you to focus on creating lasting memories in the breathtaking landscapes of the Maldives. Request more information to take advantage of this option.
A $26.00 per guest, per day gratuity will automatically be added to each guests SeaPass account for our dining, bar & culinary services staff, stateroom attendants and other hotel services teams who work behind the scenes to give you the best possible cruise experience. Suite guests will see a $28.50 daily gratuity.
Guests who prepaid gratuities prior to boarding their cruise will not see a daily charge onboard.
An 18% gratuity is also automatically added to beverages, room service, and the mini bar. Beverage gratuities are pooled and shared by various dining and beverage service staff. An 18% gratuity is also automatically added to spa and salon purchases. Gratuities for other service personnel are at your discretion.
*Guest who booked prior to September 7,2022 can pre-pay gratuities before their sailing at the previous rates, which are $14.50 for standard staterooms and $17.50 for suites.
For your protection, we strongly recommend purchasing trip cancellation and travel accident insurance. Please be aware that most policies may not cover epidemics and pandemics, especially during travel warnings. Our description of insurance does not constitute a binding assurance. You agree to hold us harmless for your decision not to purchase travel insurance or for any denial of claims by the insurer, particularly related to COVID-19 or any other policy claim.
Vaccine/Testing Requirements
HEALTH ACKNOWLEDGEMENT
Exposure to pathogens (such as the virus that causes COVID-19) is an inherent risk in places where people gather and may result in severe illness or death. Exposure may occur at any point during your voyage, onboard or ashore. Remaining onboard at all times during your voyage will not prevent exposure because pathogens may be brought onboard by others, including passengers who choose to participate in shore excursions or activities ashore in our various ports of calls or private destinations. Our health and safety measures mitigate the risk of exposure but cannot eliminate it entirely. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure and make an informed travel decision on that basis. We recommend guests with a higher risk of severe illness consult with their doctor prior to booking or sailing with us.By booking a cruise with us, on behalf of yourself and/or others for whom you are acting (collectively “you” or “your”), you acknowledge that you understand the risks related to exposure to pathogens and their resulting illnesses while cruising with us, including those relating to guests who are at a higher risk of severe illness.Further, you agree to review and comply with our Guest Health, Safety and Conduct Policy, as well any of our health or safety instructions, or other posted signage. Failure to do so will lead to you being denied boarding or may constitute cause for your removal, as well as the denial of boarding or removal of your traveling party, from the vessel.Finally, you acknowledge that we will collect and use personal information, including health information, in connection with these measures, and may disclose it to health or port authorities, if required.
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